Frequently Asked Questions - LullaBaby Dolls UK - Baby Dolls for Toddlers

FAQ

Delivery

Standard shipping to UK & Ireland takes 2 to 5 working days.

We offer free delivery to UK Mainland for order over £40. To view our delivery costs, please see our Shipping Policy.

If your order is over the provided shipping time frame, please kindly check the tracking you have received us us to see if there is any delay. Also, please check with your neighbours, in any designated safe space or to see if the order has been taken to a pick up point. After if you still cannot trace your order, please get in touch with us at customercare@lullbabydolls.co.uk and a member of our team will be in touch.

Returns

All returns need to be reported to us within 28 days of receiving your orders. Please get in touch at customercare@lullababydolls.co.uk with your full name and order number. A dedicated member of our team will advise on the best way to get your goods back to us. Please see our full Refund Policy for further details.

Reaching Us

We’d love to hear from you! Feel free to reach out to us on social media through Instagram or Facebook.

We love to see your LullaBaby related pictures and read your comments!